Terms & Policies

Welcome to plugup.in By accessing and using this website, you agree to the following terms and conditions:

General: These terms apply to all users of the website, including customers, merchants, and visitors.
Eligibility: You must be at least 18 years old to use this website.
Payment: All payments must be made in INR using the accepted payment methods listed on the website.
Order Processing: Orders are processed once payment is confirmed.
Modification of Terms: We reserve the right to update or change these terms at any time without prior notice.

At plugup.in we value your privacy. This policy explains how we collect, use, and protect your information.

Information Collected: Personal details (e.g., name, address, email) and payment information are collected during transactions.
Use of Information: Your information is used to process orders, improve services, and communicate updates.
Data Security: We use encryption and secure servers to protect your data.
Third-Party Sharing: We do not share your data with third parties, except for payment processing and legal compliance.

We aim to provide a seamless shopping experience. Our refund and cancellation policy is as follows:

Cancellation: Orders can be cancelled within 24 hours of placement by contacting us at info@plugup.in
Refund Eligibility: Refunds are applicable for defective, damaged, or incorrect products.
Processing Time: Refunds will be processed within 5-7 working days and credited to the customer’s bank account.
Non-Refundable Items: Customized or personalized items are non-refundable.

Processing Time: Orders are processed within 1-2 working days of confirmation.
Shipping Time:
- Standard Shipping: Delivery within 5-7 working days.
- Expedited Shipping: Delivery within 2-3 working days.
Shipping Charges: Displayed during checkout.
Delivery Area: We deliver across India.

If you have any questions or require assistance, please contact us: